Cutting edge coaching

Here at Executive Coach Exchange we were delighted to be given the task of coaching an entire team at the Centre for Aboriginal Health.

The Centre, which is part of NSW Health, asked us to work with all the staff there who wanted to participate and we were so pleased that they did. The Centre is developing a reputation for innovative approaches to professional development and we feel privileged to have played a part in this.

The Centre undertakes very effective advocacy for Aboriginal Peoples and is excited by the challenges presented by new strategic approaches in Aboriginal Health. The decision to coach the whole team was based on the belief that each person in the team contributes to the outcomes of the whole team, so each person should be supported to perform at their best.

The Centre has a coherent and cohesive leadership team, who have a strong commitment to the vision of the Centre, to quality improvement and to achieving better outcomes. This commitment is shared by the staff who also share with them a strong appetite to find new and better ways of doing business.

Coaching the entire team meant a significant investment in staff time, as all staff, irrespective of how long they had worked with the Centre or what their role was, were invited to participate.

By expanding coaching from the leadership team to the entire team, the Centre provided staff with the opportunity to build skills in a completely personalised program. This is paying dividends already. We found that staff engaged enthusiastically in the opportunity provided by the coaching program and tried new ways of working as a result. We were impressed and pleased to witness the improvement in work practices and the excitement and energy of the team in trying new ideas.

The Centre for Aboriginal Health is to be congratulated for this program. While executive coaching for leaders and aspiring leaders is becoming well-accepted across the NSW Public Sector, the idea of investing in this type of professional development for an entire team is at the cutting edge of coaching.

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